About Us
Our Goal
Our overriding goal is to make you, our customer, feel comfortable and satisfied with your experience here. Our commitment to sales quality and customer satisfaction is second to none. The entire premise of our store and web site is based upon your ability to see or come in, touch, feel, experiment, ask, and discuss your needs without sales pressure. At Judaica Plaza, we have strong feelings about our customers and, to that end, our sales and support teams are dedicated to making your experience with us a pleasant and lasting one.
Our Staff
Our sales staff is made up of working professional with years of experience. They'll ask what you need to accomplish your task and advise you as to how best to accomplish your goal. We don't merely sell gift, books or boxes and yell "Next!" At Judaica Plaza, customers are treated as long-term colleagues and friends. People from all over the world make their way here to see our storeand of course visit our site.
Our Customers
The phrase we hear around here the most is, "I've been ordering from you on - line and over the phone for many years, but when I knew I was coming to New Jersey, I just HAD to come by and see for myself ".
Our Location
Our 8,000 + sq. ft. flagship Superstore is located on 1700 Madison Ave Lakewood NJ. We are easily accessible from all areas of New Jersey and the surrounding vicinity. Our second location is conveniently located just east of the Jackson New Jersey boarder, at the Westgate shopping plaza.
The Judaica Plaza Super Store Philosophy
Our Easy Access Displays
It is our policy, whenever possible, that customers be allowed to come in and see the items for themselves, or see a fair representation of an item with accurate web based pictures. By doing this, we believe that customers will make more informed decisions about their purchases.
Our Educated Staff
Judaica Plaza continuously trains our staff to understand the features and operation of every product we sell.
Our Cutting Edge Inventory Tracking
Judaica Plaza has set up a computer controlled inventory system enabling us to check on the availability of any product we stock, and track any order in our system. In this way, Special Orders can be easily ordered and tracked, and leads times for restocking items can easily be determined.
Our Liberal Return Policy
One of our strongest appeals to the public is that if you are not happy with your purchase, Judaica Plaza offers a liberal money - back return policy. We want you to buy with confidence knowing that we will support you if there is a problem with your merchandise. Other stores can get you to buy something once with lots of promises. At Judaica Plaza, we're in it for the long run and want you to be a " Judaica Plaza - er" for the long run as well.
We sincerely hope you will visit our Superstore. If you can't make it in - person, give us a call, send us a fax, or log - on to our ever - expanding web site to check us out. By all means, request our free monthly price bulletin. Irrespective of how you touch base with us, we'll treat you as if you're an old-timer here.
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